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LSL Wiki : Liaisons

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Liaisons are the Lindens' in-world support reps; the GMs (gamemaster) of SL, if SL was a Game to Master.

Liaisons might also be thought of as a combination of babysitter and tech support rep. Liaisons are not the best resource to go to if you're after scripting help, as that's not their primary area of expertise. If you need scripting help, you're already at the right site.

Liaisons have a limited range of support tools: they can freeze (prevent movement and chat) users, suspend accounts, view some sim statistics, etc. They cannot fix server problems, but they can contact the grid monkey.

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